Last Updated: November 10, 2024
This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use our services, make a purchase from The Old World Boutique, or otherwise communicate with us regarding the website. Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To deliver our Services, we collect personal information from various sources, as detailed below. This information varies based on how you interact with us. In addition to the specific uses outlined below, we may use your information to communicate with you, enhance our Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and those of our users or others.
What Personal Information We Collect
The types of personal information we gather depend on your interactions with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following sections outline the categories and specific types of personal information we collect.
Information We Collect Directly from You
When you interact with our Services, you may provide us with various types of information directly. This includes your contact details, such as your name, address, phone number, and email address. Additionally, when you place an order, we collect order-related information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
We also gather account information from you, which encompasses your username, password, security questions, and other details used for account security. Furthermore, if you reach out to us for customer support, we collect the information you choose to share during these communications, such as messages sent through our Services.
Please note that some features of our Services may necessitate providing specific personal information. While you have the option to withhold this information, choosing not to provide it may restrict your ability to access certain features.
Information We Collect About Your Usage
We may automatically gather certain details about your use of our Services ("Usage Data") through technologies like cookies, pixels, and similar tools. Usage Data may include information on how you access and use our Site and your account, including device details, browser information, network connection, IP address, and other interaction data.
Information We Obtain from Third Parties
We may also obtain information about you from various third parties, including vendors and service providers who gather data on our behalf. This can include support companies like Shopify, which help manage our Site and Services. Additionally, payment processors are involved in handling your payment details—such as bank account numbers, credit or debit card information, and billing addresses—to process transactions and fulfill your orders.
Furthermore, both we and third parties may use online tracking technologies to collect information when you visit our Site, open emails, or interact with our Services and advertisements. These technologies help us understand your interactions with our Site and improve our offerings.
All information obtained from third parties is managed in accordance with this Privacy Policy. For more details on how we handle information and interactions with third-party websites, please refer to the section titled "Third-Party Websites and Links" below.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to deliver our Services and fulfill our contract with you, including processing payments, managing orders, sending notifications related to your account, and facilitating shipping and returns. We may also enhance your shopping experience by integrating with other Shopify services. Shopify processes your information according to its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
Your personal information may be used for marketing and promotional activities, including sending emails, texts, or postal mail about products or services and displaying targeted ads. This also involves using your data to customize the Services and ads on our Site and elsewhere.
Security and Fraud Prevention
We use your personal information to detect, investigate, and address fraudulent or illegal activities. If you use our Services and create an account, keep your credentials secure. We recommend not sharing your username, password, or other access details. If you suspect your account has been compromised, contact us immediately.
Communicating with You and Service Improvement
We use your information to provide customer support and improve our Services, aligning with our legitimate interests to be responsive, deliver effective services, and maintain our business relationship with you.
Cookies
Our website uses cookies to function and improve our services (including remembering your preferences), conducting analytics, and understanding user interactions. We may also allow third parties and service providers to use Cookies for better service and ad targeting.
Most browsers accept Cookies by default, but you can adjust your browser settings to remove or block Cookies. Note that blocking Cookies may affect your user experience and functionality of the Services. Also, our Site does not respond to "do not track" signals. For more information on these signals, visit http://www.allaboutdnt.com/.
How We Disclose Personal Information
We may share your personal information with third parties for various purposes, including fulfilling contracts and addressing legitimate business needs. This sharing can include:
Vendors and Service Providers
We disclose personal information to vendors and service providers who assist with essential functions such as IT management, payment processing, data analytics, and customer support. These partners help ensure that our operations run smoothly and effectively.
Business and Marketing Partners
We may share information with our business and marketing partners to provide services and conduct advertising. These partners are required to handle your information in accordance with their own privacy policies.
Affiliates
Information may be shared within our corporate group, including with affiliates, to support our business operations and ensure effective management across different parts of the organization.
Business Transactions
In the event of significant business transactions, such as mergers or bankruptcy, we may disclose information to comply with legal obligations and protect our rights. This includes responding to legal requests and safeguarding the interests of our users and our services.
Over the past 12 months, we have disclosed various categories of personal information, including identifiers, commercial data, internet activity, geolocation data, and sensitive personal information, as outlined in the sections above.
Third-Party Websites and Links
Our website may contain links to third-party websites or platforms. Review their privacy and security policies, as we are not responsible for their practices or content. Information shared on public or semi-public platforms may be accessible to other users and third parties.
Children's Data
Our services are not intended for children, and we do not knowingly collect their personal information. Parents or guardians of children who have shared their information with us can request its deletion using the contact details below.
As of the Privacy Policy's Effective Date, we do not "share" or "sell" the personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measure is flawless. We recommend avoiding insecure methods when sending sensitive information. We retain personal information as needed for account maintenance, service delivery, legal compliance, and dispute resolution.
Your Rights
Depending on your location, you may have certain rights concerning your personal information. These rights include:
Access / Know
You can request information about the personal data we hold about you. This allows you to understand what information we have and how it is used.
Delete
You have the right to request that we delete your personal information. This means we will remove your data from our records, subject to any legal or contractual obligations we may have.
Correct
If you find that any information we hold about you is inaccurate, you can request corrections to ensure that your data remains accurate and up-to-date.
Portability
You are entitled to obtain a copy of your personal information in a format that is easy to transfer. You can also request that we transfer this data to another organization if applicable.
Restriction of Processing
You can request that we limit the processing of your personal data in certain situations. This means we may temporarily cease using your data while addressing any issues or disputes.
Withdrawal of Consent
If we rely on your consent to process your data, you can withdraw this consent at any time. This will stop any further processing based on consent.
Appeal
If we decline your request, you have the right to appeal our decision. You can do this by contacting us directly for further review.
You can exercise these rights either through our website or by reaching out to us directly. We are committed to upholding your rights and will not discriminate against you for exercising them. However, we may need to verify your identity before responding to any request. Additionally, if you wish, an authorized agent may make requests on your behalf, but we will need to verify both the authorization and your identity before proceeding.
Complaints
If you have complaints about our data processing, contact us using the details below. If unsatisfied with our response, you may appeal or lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country. For transfers from Europe, we use mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts unless the destination country provides adequate protection.
For questions about our privacy practices or to exercise your rights, please email us at Info@theoldworldboutique.com.
